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Prescriptions
Ordering a Repeat Prescription
When requesting a repeat prescription, you need to allow 72 hours (3 working days) excluding weekends and Bank Holidays for us to process your script. All processed prescription will be ready for collection after 4:00pm on the collection day. For more information refer to the prescription collection schedule below. If you are requesting an acute medication (e.g. creams, antibiotics etc) please allow 7 working days.
We do not accept repeat prescription requests over the phone.
You must include the following information in any request:
- Name of patient
- Clinical number and Date of Birth
- Medication required direct from the repeat script list only
- Whether the prescription is to be collected from a pharmacy
Please do not book an appointment with a clinician to request a repeat prescription, this will be wasting an appointment that could otherwise be offered to someone who really needs an appointment.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Ways to Order
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice.
If you're unable to collect your prescription from the surgery, please include a stamped, addressed envelope for return by post. Please allow at least seven days if requesting your medication by post.
Repeat Prescription Collection Schedule
| Day Requested | Ready For Collection |
|---|---|
| Monday (before 5pm) | Thursday (after 4pm) |
| Tuesday (before 5pm) | Friday (after 4pm) |
| Wednesday (before 5pm) | Monday (after 4pm) |
| Thursday (before 5pm) | Tuesday (after 4pm) |
| Friday (before 5pm) | Wednesday (after 4pm) |
| Saturday | Thursday (after 4pm) |
| Sunday | Thursday (after 4pm) |
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.