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Disability Access Policy
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Disabled Access
We would welcome any suggestions you may have in making your visit to the surgery easier.
- Watch this video on accessibility at your local GP surgery
- Find both local health support and NHS content in our Self Help section
Below you can view images and learn more about our surgery's accessibility facilities to help our patients
Pier Road Branch
Accessibility Information
- Lower Counter: We have a lowered counter for wheelchair users
- Reception: Our reception area
- Self Check in: We have a self check-in service available
Images
Mill Road Branch
Accessibility Information
- Front door ramp: We have a ramp at our entrance for wheelchairs
- Hearing Loop: We have a loop system in reception
- Lower Counter: We have a lowered counter for wheelchair users
- Entrance: Parking is available at the front of the surgery
Images
Battle Road Branch
Accessibility Information
- Accessible toilet: We have accessible toilet facilities available
- Blood pressure machine: We have a self-serve blood pressure machine
- Waiting area: Our waiting area has a level floor
- Front entrance: There is a ramp at the front entrance for wheelchair users
- Lower Counter: Our reception desk has a lowered counter for wheelchair users
Images
Disabled Parking - Blue Badge Scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
For more information and an Application Form visit your local council office.
Loop System
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.
Blind/Partially Sighted
If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Please visit the Guide Dog website for further information.
British Sign Language
If you need a BSL Signer, we can arrange this but please let us know as soon as possible so we can make a booking.